Capacity is the number everyone asks for first. It is also the one that tells you least about whether a crane will still be working in ten years.
Consider two bays. In the first, a 10-tonne crane lifts a near-full load twice a shift — a mould change, a machine bed, then nothing for hours. In the second, a 10-tonne crane runs almost continuously, mostly at a third of its rating, with hundreds of starts an hour. Both are “10-tonne cranes”. The second one will destroy a mechanism built for the first inside a year.
Duty classification is how that difference gets written down. It is the language that lets a buyer and a manufacturer agree on the service the equipment will actually see, before anyone quotes a price.